When it comes to car servicing, nothing matters more than the quality of the parts being used. Your vehicle’s safety, performance, and resale value depend on whether the service centre fits it with original (OEM) parts or cheaper, counterfeit alternatives.
Unfortunately, many car owners are left in the dark, they hand over their keys and simply trust the service centre without asking the right questions.
So, how do you ensure that your service centre is truly using original parts and not just charging you for them? Let’s break it down.
Table of Contents
Why Original Parts Matter
1. Safety: Fake or low-grade parts can compromise braking, steering, or suspension, putting your life at risk.
2. Durability: OEM (Original Equipment Manufacturer) parts last much longer than counterfeit copies.
3. Warranty: Using non-genuine parts can void your car’s warranty.
4. Resale Value: A service history that shows original parts boosts your car’s resale price.
At MyFNG partner garages, we understand these stakes, which is why we only tie up with trusted garages that source parts directly from verified suppliers.
Signs Your Service Centre Uses Original Car Parts
1. Packaging and Branding
Original parts usually come in sealed packaging with the manufacturer’s logo, hologram, or barcode. If your service centre is unwilling to show you the packaging, that’s a red flag.
Tip: Always ask to see the box before installation.
2. Part Numbers and Markings
Every genuine part has a unique part number etched or printed on it. Counterfeit parts often skip this detail or use incorrect codes. You can cross-check the number on the manufacturer’s website.
At MyFNG workshops, you can always request the mechanic to show you the part number for verification.
3. Warranty & Invoice Proof
OEM parts come with a manufacturer’s warranty. A good service centre will provide you with an invoice that clearly mentions the part name, number, and warranty details.
Warning sign: If your bill just says “spare parts ₹XXXX” without details, be cautious.
4. Pricing Transparency
If the quoted price of a part seems too good to be true, it probably is. Genuine parts have standardized pricing, which you can verify online or through authorized dealers.
MyFNG’s Advantage: Our pricing is upfront and transparent. Customers can even compare rates across partner garages.
5. Service Centre Reputation
Check customer reviews, word-of-mouth, and online ratings. Genuine workshops that use OEM parts are proud of it and highlight this in their branding.
MyFNG has a strict onboarding process, we only list garages with a proven track record of using original parts and providing quality service.
6. Manufacturer Tie-ups
A service centre that is authorized or has tie-ups with reputed brands will have direct access to OEM parts. This minimizes the risk of fakes slipping in.
7. Mechanic’s Attitude
A trained, trustworthy mechanic will be open about showing you the part before installation. If the staff is defensive, evasive, or rushes you, that’s a warning sign.
At MyFNG garages, transparency is part of the service promise. Customers are welcome to inspect parts before fitting.
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